Terms & conditions

EIGHTS.
LAST UPDATED: 15 AUGUST 2026

EIGHTS CREATES ITALIAN-MADE FOOTWEAR, PRODUCED TO ORDER WITH AN EMPHASIS ON CONSIDERED DESIGN, QUALITY AND LONGEVITY.

THESE TERMS & CONDITIONS GOVERN YOUR USE OF THE EIGHTS WEBSITE AND ANY PURCHASE MADE THROUGH IT. BY ACCESSING THE WEBSITE OR PLACING AN ORDER, YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO THESE TERMS & CONDITIONS.

PLEASE READ THEM CAREFULLY BEFORE PURCHASING.


01.  ABOUT EIGHTS

THE EIGHTS WEBSITE IS OPERATED BY:

EIGHTS
UNITED KINGDOM
EIGHTS@SHOPEIGHTS.COM

FOR THE PURPOSES OF THESE TERMS & CONDITIONS, “EIGHTS”, “WE”, “US” AND “OUR” REFER TO EIGHTS. “YOU” AND “YOUR” REFER TO THE PERSON ACCESSING THE WEBSITE OR PLACING AN ORDER.

EIGHTS RESERVES THE RIGHT TO AMEND, UPDATE OR WITHDRAW ANY PART OF THE WEBSITE AT ANY TIME.


02. THE OBJECT

EACH EIGHTS PIECE IS PRODUCED WITH INTENTION AND MADE TO ORDER.

PRODUCT IMAGERY, DESCRIPTIONS AND MEASUREMENTS ARE PROVIDED AS ACCURATELY AS POSSIBLE. AS OUR FOOTWEAR IS MADE USING NATURAL MATERIALS, SUBTLE VARIATIONS IN GRAIN, TEXTURE, COLOUR, FINISH AND CHARACTER MAY OCCUR.

SUCH VARIATIONS ARE INHERENT TO NATURAL LEATHER AND ARE NOT NECESSARILY CONSIDERED IMPERFECTIONS.

WE RESERVE THE RIGHT TO MAKE MINOR CHANGES TO CONSTRUCTION, MATERIALS OR FINISHING WHERE REASONABLY NECESSARY TO MAINTAIN OR IMPROVE QUALITY.


03. PRE-ORDER

EACH PAIR IS MADE TO ORDER.

THIS ENSURES QUALITY AND LIMITS OVERPRODUCTION.

PLEASE ALLOW 8–10 WEEKS FOR PRODUCTION.

PRODUCTION AND SHIPPING ARE SEPARATE STAGES. THE SHIPPING TIMEFRAME BEGINS ONLY ONCE YOUR ORDER HAS COMPLETED PRODUCTION AND HAS BEEN DISPATCHED.

SHIPPING TIMEFRAMES THEREFORE DO NOT FORM PART OF THE 8–10 WEEK PRODUCTION PERIOD.

ORDERS OUTSIDE OF THE UNITED KINGDOM MAY REQUIRE EXTENDED DELIVERY TIMES DUE TO CUSTOMS, INTERNATIONAL LOGISTICS, CARRIER AVAILABILITY OR WIDER GLOBAL SHIPPING AND TRADING CONDITIONS.

PLEASE CONSIDER THE CURRENT GLOBAL SHIPPING AND TRADING ENVIRONMENT WHEN PLACING AN INTERNATIONAL ORDER.

ALL PRODUCTION TIMEFRAMES ARE ESTIMATES AND MAY VARY WHERE CIRCUMSTANCES OUTSIDE THE REASONABLE CONTROL OF EIGHTS AFFECT PRODUCTION.


04. PLACING AN ORDER

WHEN YOU PLACE AN ORDER THROUGH THE EIGHTS WEBSITE, YOU ARE SUBMITTING AN OFFER TO PURCHASE THE SELECTED PRODUCT.

AN ORDER CONFIRMATION WILL BE SENT TO THE EMAIL ADDRESS PROVIDED AT CHECKOUT.

YOUR ORDER WILL BE ACCEPTED WHEN EIGHTS CONFIRMS ACCEPTANCE OF THE ORDER OR COMMENCES PRODUCTION.

WE RESERVE THE RIGHT TO DECLINE OR CANCEL AN ORDER WHERE:

  • A PRODUCT IS UNAVAILABLE;
  • AN OBVIOUS PRICING OR PRODUCT DESCRIPTION ERROR HAS OCCURRED;
  • PAYMENT CANNOT BE AUTHORISED;
  • THE INFORMATION PROVIDED IS MATERIALLY INACCURATE OR INCOMPLETE; OR
  • WE REASONABLY SUSPECT FRAUDULENT OR UNAUTHORISED ACTIVITY.

WHERE EIGHTS CANCELS AN ACCEPTED ORDER AND PAYMENT HAS ALREADY BEEN TAKEN, THE APPLICABLE AMOUNT WILL BE RETURNED TO YOU.


05. PRICING & PAYMENT

ALL PRICES ARE DISPLAYED IN THE CURRENCY INDICATED ON THE WEBSITE OR AT CHECKOUT.

PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE. A PRICE CHANGE WILL NOT AFFECT AN ORDER THAT HAS ALREADY BEEN ACCEPTED.

PAYMENT MUST BE MADE IN FULL AT THE TIME OF PURCHASE UNLESS AN ALTERNATIVE PAYMENT ARRANGEMENT IS EXPRESSLY OFFERED AT CHECKOUT.

EIGHTS ACCEPTS THE PAYMENT METHODS DISPLAYED AT CHECKOUT.

YOU CONFIRM THAT YOU ARE AUTHORISED TO USE THE PAYMENT METHOD PROVIDED.


06. INTERNATIONAL ORDERS

EIGHTS OFFERS WORLDWIDE SHIPPING THROUGH SELECTED INTERNATIONAL CARRIERS, INCLUDING:

UPS, DHL AND FEDEX.

AVAILABLE SHIPPING OPTIONS AND COSTS ARE CALCULATED AND DISPLAYED AT CHECKOUT.

ALL SHIPPING COSTS ARE NON-REFUNDABLE, EXCEPT WHERE APPLICABLE LAW REQUIRES OTHERWISE.

INTERNATIONAL DELIVERY TIMES VARY ACCORDING TO DESTINATION AND MAY BE AFFECTED BY CUSTOMS, BORDER PROCEDURES, CARRIER OPERATIONS AND INTERNATIONAL TRADING CONDITIONS.

BY PLACING AN INTERNATIONAL ORDER, YOU ACKNOWLEDGE AND ACCEPT THESE CONDITIONS.


07. CUSTOMS & IMPORT TAX

ORDERS OUTSIDE OF THE UNITED KINGDOM MAY INCUR CUSTOMS DUTIES, IMPORT FEES, LOCAL TAXES OR OTHER CHARGES UPON ARRIVAL.

LOCAL TAXES AND DUTIES MAY APPLY UPON DELIVERY AND ARE NOT INCLUDED IN THE PRICE.

THESE CHARGES REMAIN THE RESPONSIBILITY OF THE RECIPIENT.

EIGHTS DOES NOT ASSUME RESPONSIBILITY FOR CUSTOMS DUTIES, IMPORT TAXES, BROKERAGE FEES OR OTHER CHARGES IMPOSED BY THE DESTINATION COUNTRY, EXCEPT WHERE APPLICABLE LAW REQUIRES OTHERWISE.

WE RECOMMEND CONSULTING YOUR LOCAL CUSTOMS AUTHORITY BEFORE PLACING AN INTERNATIONAL ORDER IF YOU ARE UNCERTAIN ABOUT POTENTIAL CHARGES.

REFUSED OR UNCLAIMED SHIPMENTS

IF AN ORDER IS REFUSED BECAUSE OF CUSTOMS DUTIES, IMPORT TAXES OR OTHER CHARGES IMPOSED BY THE DESTINATION COUNTRY, THE ORDER WILL NOT ORDINARILY BE ELIGIBLE FOR A REFUND.

REJECTED, REFUSED OR UNCLAIMED SHIPMENTS WILL NOT ORDINARILY BE ACCEPTED BACK BY EIGHTS.

ANY RIGHTS YOU MAY HAVE UNDER APPLICABLE CONSUMER LAW REMAIN UNAFFECTED.


08. SHIPPING & DELIVERY

SHIPPING BEGINS ONCE YOUR ORDER HAS COMPLETED PRODUCTION AND HAS BEEN DISPATCHED.

THE SHIPPING TIMEFRAME DISPLAYED AT CHECKOUT IS AN ESTIMATE AND IS SEPARATE FROM THE 8–10 WEEK PRODUCTION PERIOD.

ONCE DISPATCHED, TRACKING INFORMATION WILL BE PROVIDED WHERE AVAILABLE.

DELIVERY TIMES MAY VARY ACCORDING TO DESTINATION, CUSTOMS PROCESSING, COURIER OPERATIONS AND CIRCUMSTANCES OUTSIDE THE REASONABLE CONTROL OF EIGHTS.

INTERNATIONAL ORDERS MAY REQUIRE EXTENDED DELIVERY PERIODS.


09. DAMAGES, DELAYED & LOST PACKAGES

ONCE AN ORDER HAS BEEN DISPATCHED, THE SHIPMENT IS PLACED WITH THE SELECTED SHIPPING PROVIDER.

EIGHTS IS NOT ORDINARILY RESPONSIBLE FOR PACKAGES THAT ARE DELAYED, LOST, STOLEN OR DAMAGED WHILE IN TRANSIT WHERE THE CARRIER IS RESPONSIBLE FOR THE RELEVANT LOSS.

WHERE APPROPRIATE, CLAIMS SHOULD BE RAISED DIRECTLY WITH THE APPLICABLE SHIPPING PROVIDER.

EIGHTS WILL PROVIDE REASONABLE ASSISTANCE WHERE POSSIBLE IN COMMUNICATING WITH THE CARRIER OR PROVIDING TRACKING AND SHIPMENT INFORMATION.

NOTHING IN THIS SECTION EXCLUDES OR LIMITS ANY RESPONSIBILITY EIGHTS MAY HAVE UNDER MANDATORY APPLICABLE LAW.


10. DELIVERY DELAYS

IF DELIVERY IS DELAYED FOR ANY REASON, EIGHTS WILL PROVIDE NOTICE AT THE EARLIEST REASONABLE OPPORTUNITY WHERE THE DELAY BECOMES KNOWN TO US.

WHERE POSSIBLE, A REVISED ESTIMATED DELIVERY DATE WILL BE PROVIDED.

PRODUCTION AND SHIPPING ESTIMATES ARE NOT GUARANTEED DELIVERY DATES AND MAY BE AFFECTED BY CIRCUMSTANCES OUTSIDE OUR REASONABLE CONTROL.


11. DELIVERY CONDITIONS

ACCURATE SHIPPING INFORMATION MUST BE PROVIDED AT THE TIME OF PURCHASE.

IF YOU DISCOVER THAT YOUR SHIPPING DETAILS HAVE BEEN ENTERED INCORRECTLY, YOU MUST CONTACT EIGHTS IMMEDIATELY AT:

INFO@SHOPEIGHTS.COM

WE WILL MAKE REASONABLE EFFORTS TO AMEND SHIPMENT DETAILS BEFORE DISPATCH WHERE POSSIBLE.

EIGHTS IS NOT RESPONSIBLE FOR FAILED DELIVERY RESULTING FROM INCORRECT OR INCOMPLETE ADDRESS DETAILS SUPPLIED BY THE CUSTOMER, EXCEPT WHERE APPLICABLE LAW PROVIDES OTHERWISE.

COSTS ASSOCIATED WITH REDELIVERY, RETURN TO SENDER, ADDRESS CORRECTION OR RE-SHIPMENT RESULTING FROM INCORRECT OR INCOMPLETE INFORMATION REMAIN THE RESPONSIBILITY OF THE CUSTOMER.

RETURNS & PRODUCT CONSIDERATION


12. FINALITY

EACH OBJECT EXISTS AS ISSUED.

EIGHTS DOES NOT ACCEPT RETURNS, EXCHANGES OR REFUNDS AS A GENERAL COMMERCIAL POLICY.

FOR CONSIDERATIONS OF FIT OR PROPORTION, CUSTOMERS ARE ENCOURAGED TO REVIEW THE EIGHTS SIZE GUIDE CAREFULLY BEFORE PLACING AN ORDER.

IF YOU ARE UNCERTAIN ABOUT SIZING, PLEASE CONTACT EIGHTS@SHOPEIGHTS.COM BEFORE PURCHASING.

NOTHING IN THESE TERMS & CONDITIONS EXCLUDES OR RESTRICTS ANY STATUTORY CONSUMER RIGHT THAT CANNOT LEGALLY BE EXCLUDED.


13.  SIX-MONTH CONSIDERATION

A PERIOD OF SIX MONTHS FROM THE DATE OF PURCHASE IS OBSERVED FOR CONSIDERATION OF FAULTS IN MATERIAL OR CONSTRUCTION ARISING UNDER INTENDED USE.

WHERE A FAULT IS IDENTIFIED WITHIN THIS PERIOD, EIGHTS MAY ASSESS THE ITEM AND, WHERE APPROPRIATE, OFFER A SUITABLE REMEDY.

THIS CONSIDERATION DOES NOT EXTEND TO:

  • NORMAL SIGNS OF WEAR;
  • CREASING OR CHANGES IN LEATHER RESULTING FROM WEAR;
  • EXPOSURE TO WATER, MOISTURE OR UNSUITABLE CONDITIONS;
  • ACCIDENTAL DAMAGE;
  • IMPACT;
  • MISUSE;
  • IMPROPER CARE OR CLEANING;
  • ALTERATION;
  • REPAIR OR MODIFICATION BY A THIRD PARTY; OR
  • DAMAGE ARISING FROM USE OUTSIDE THE INTENDED PURPOSE OF THE PRODUCT.

THIS SIX-MONTH PERIOD DOES NOT LIMIT ANY STATUTORY RIGHTS THAT MAY APPLY BEYOND IT.


14. DISCREPANCY

IF THE ITEM RECEIVED MATERIALLY DIFFERS FROM THE PRODUCT DESCRIBED OR ORDERED, NOTIFICATION MUST BE MADE WITHIN 7 DAYS OF DELIVERY.

PLEASE CONTACT:

INFO@SHOPEIGHTS.COM
 SUBJECT: RETURN REQUEST — [ORDER NUMBER]

YOUR NOTIFICATION SHOULD INCLUDE:

  • YOUR ORDER NUMBER;
  • A BRIEF DESCRIPTION OF THE DISCREPANCY; AND
  • CLEAR IMAGES OF THE ITEM AND RELEVANT ISSUE.

THE OBJECT MUST REMAIN UNTOUCHED, UNWORN AND UNALTERED WHILE THE MATTER IS BEING CONSIDERED.

EACH CASE IS CONSIDERED INDIVIDUALLY.

THE SEVEN-DAY NOTIFICATION PERIOD DOES NOT REMOVE OR RESTRICT ANY STATUTORY RIGHTS THAT CANNOT LEGALLY BE EXCLUDED.


15. CONTINUATION

WHERE POSSIBLE, EIGHTS MAY OFFER REPAIR, REPLACEMENT COMPONENTS, RESTORATION OR OTHER MEASURES INTENDED TO EXTEND THE LIFE OF THE PIECE.

SUCH CONTINUATION IS NOT ASSURED AND WILL DEPEND UPON THE NATURE OF THE ISSUE, AVAILABILITY OF MATERIALS AND FEASIBILITY OF THE WORK.

WHERE WORK IS CARRIED OUT BY AN EXTERNAL SPECIALIST, ANY ASSOCIATED WORKMANSHIP, SHIPPING OR OTHER COSTS MAY REMAIN THE RESPONSIBILITY OF THE OWNER UNLESS THE ISSUE IS ATTRIBUTABLE TO EIGHTS OR APPLICABLE LAW PROVIDES OTHERWISE.


16. CONTACT & RESPONSE

ALL REQUESTS CONCERNING DISCREPANCIES, FAULTS OR PRODUCT ISSUES SHOULD BE DIRECTED TO:

INFO@SHOPEIGHTS.COM

SUBJECT: RETURN REQUEST — [ORDER NUMBER]

PLEASE INCLUDE A BRIEF DESCRIPTION OF THE ISSUE TOGETHER WITH RELEVANT IMAGES.

EIGHTS WILL REVIEW THE REQUEST AND RESPOND WITHIN SEVERAL DAYS.

WHERE A CUSTOMER DOES NOT PROVIDE THE INFORMATION REASONABLY REQUIRED TO ASSESS A REQUEST, EIGHTS MAY CLOSE THE ENQUIRY AFTER REASONABLE ATTEMPTS TO OBTAIN THE NECESSARY INFORMATION.

NOTHING IN THIS SECTION LIMITS STATUTORY RIGHTS.


17. CONDITIONS OF CONSIDERATION

WORN OR ALTERED ITEMS MAY FALL OUTSIDE EIGHTS’ VOLUNTARY CONSIDERATION PROCESS.

THIS INCLUDES PRODUCTS THAT HAVE BEEN:

  • WORN BEYOND REASONABLE INSPECTION;
  • ALTERED;
  • REPAIRED INDEPENDENTLY;
  • MODIFIED;
  • DAMAGED THROUGH MISUSE;
  • EXPOSED TO UNSUITABLE CONDITIONS; OR
  • OTHERWISE CHANGED AFTER DELIVERY.

WHERE A PRODUCT ISSUE IS ATTRIBUTABLE TO EIGHTS, APPLICABLE SHIPPING OR RETURN COSTS WILL BE HANDLED IN ACCORDANCE WITH APPLICABLE LAW.

FOR MATTERS THAT ARE NOT ATTRIBUTABLE TO EIGHTS, SHIPPING AND ASSOCIATED COSTS REMAIN THE RESPONSIBILITY OF THE CUSTOMER.

PRODUCT & CUSTOMER RESPONSIBILITY


18. SIZE & FIT

CUSTOMERS ARE RESPONSIBLE FOR REVIEWING THE EIGHTS SIZE GUIDE BEFORE PLACING AN ORDER.

FOOTWEAR FIT MAY VARY ACCORDING TO INDIVIDUAL FOOT SHAPE, PROPORTIONS, STYLING PREFERENCE AND METHOD OF WEAR.

A PREFERENCE REGARDING FIT DOES NOT, BY ITSELF, CONSTITUTE A PRODUCT FAULT.

EIGHTS CANNOT GUARANTEE A PARTICULAR FIT FOR EVERY INDIVIDUAL.


19. PRODUCT CARE

LEATHER IS A NATURAL MATERIAL AND WILL EVOLVE WITH WEAR.

CREASING, SOFTENING, VARIATIONS IN TEXTURE AND CHANGES IN APPEARANCE ARE NATURAL CHARACTERISTICS OF LEATHER AND MAY DEVELOP OVER TIME.

CUSTOMERS ARE RESPONSIBLE FOR APPROPRIATE CARE, STORAGE AND USE OF THEIR FOOTWEAR.

DAMAGE RESULTING FROM WATER, EXCESSIVE MOISTURE, CHEMICALS, IMPROPER CLEANING, ABRASION, ACCIDENTS, MISUSE OR INAPPROPRIATE STORAGE IS NOT CONSIDERED A MANUFACTURING FAULT.

WEBSITE & INTELLECTUAL PROPERTY


20. INTELLECTUAL PROPERTY

ALL CONTENT APPEARING ON THE EIGHTS WEBSITE BELONGS TO EIGHTS OR IS USED WITH PERMISSION.

THIS INCLUDES, WITHOUT LIMITATION:

  • THE EIGHTS NAME;
  • LOGOS;
  • TRADEMARKS;
  • PRODUCT DESIGNS;
  • PHOTOGRAPHY;
  • FILM;
  • IMAGERY;
  • GRAPHICS;
  • TYPOGRAPHY;
  • WRITTEN CONTENT;
  • LAYOUTS;
  • PACKAGING CONCEPTS; AND
  • OTHER CREATIVE MATERIAL.

ALL RIGHTS ARE RESERVED.

YOU MAY ACCESS THE WEBSITE FOR PERSONAL, NON-COMMERCIAL USE ONLY.

NO CONTENT MAY BE COPIED, REPRODUCED, ALTERED, DISTRIBUTED, COMMERCIALLY EXPLOITED OR USED IN CONNECTION WITH ANOTHER BUSINESS WITHOUT PRIOR WRITTEN PERMISSION FROM EIGHTS.


21. EIGHTS BRAND

THE EIGHTS NAME, IDENTITY, MARKS, LOGOS, DESIGNS AND ASSOCIATED CREATIVE ASSETS MAY NOT BE REPRODUCED, IMITATED OR USED WITHOUT PERMISSION.

UNAUTHORISED USE OF EIGHTS INTELLECTUAL PROPERTY MAY CONSTITUTE AN INFRINGEMENT OF APPLICABLE INTELLECTUAL PROPERTY RIGHTS.


22. USER CONTENT

WHERE YOU VOLUNTARILY SUBMIT PHOTOGRAPHS, VIDEOS, REVIEWS OR OTHER CONTENT TO EIGHTS, YOU CONFIRM THAT YOU HAVE THE RIGHT TO PROVIDE THAT CONTENT.

WHERE YOU EXPRESSLY PERMIT EIGHTS TO USE SUBMITTED CONTENT, EIGHTS MAY REPRODUCE, DISPLAY AND SHARE THAT CONTENT FOR BRAND, EDITORIAL AND PROMOTIONAL PURPOSES IN ACCORDANCE WITH THE PERMISSION PROVIDED.

YOU RETAIN OWNERSHIP OF YOUR ORIGINAL CONTENT.


23. REVIEWS

REVIEWS SUBMITTED TO EIGHTS SHOULD REPRESENT GENUINE CUSTOMER EXPERIENCES.

EIGHTS MAY REMOVE CONTENT THAT IS UNLAWFUL, DEFAMATORY, ABUSIVE, MISLEADING, IRRELEVANT OR OTHERWISE INAPPROPRIATE.

EIGHTS DOES NOT KNOWINGLY PRESENT FABRICATED REVIEWS AS GENUINE CUSTOMER EXPERIENCES.


24. THIRD-PARTY SERVICES

THE WEBSITE MAY USE THIRD-PARTY SERVICES, INCLUDING PAYMENT PROVIDERS, SHIPPING PROVIDERS, ANALYTICS PROVIDERS, SOCIAL MEDIA SERVICES AND OTHER EXTERNAL PLATFORMS.

THIRD-PARTY SERVICES OPERATE UNDER THEIR OWN TERMS AND PRIVACY POLICIES.

EIGHTS IS NOT RESPONSIBLE FOR THE INDEPENDENT OPERATION, CONTENT, AVAILABILITY OR POLICIES OF THIRD-PARTY WEBSITES OR SERVICES.

WEBSITE USE


25. WEBSITE AVAILABILITY

EIGHTS AIMS TO MAINTAIN AN ACCURATE AND FUNCTIONAL WEBSITE.

HOWEVER, WE DO NOT GUARANTEE THAT THE WEBSITE WILL ALWAYS BE UNINTERRUPTED, ERROR-FREE, SECURE OR CONTINUOUSLY AVAILABLE.

WE MAY TEMPORARILY SUSPEND, MODIFY OR WITHDRAW ASPECTS OF THE WEBSITE FOR MAINTENANCE, SECURITY, TECHNICAL OR OPERATIONAL REASONS.

WE MAY CORRECT ERRORS OR OMISSIONS RELATING TO PRODUCTS, DESCRIPTIONS, PRICING, AVAILABILITY OR OTHER WEBSITE INFORMATION.


26. PROHIBITED USE

YOU MUST NOT USE THE WEBSITE:

  • UNLAWFULLY;
  • FRAUDULENTLY;
  • TO INTERFERE WITH ITS OPERATION;
  • TO ATTEMPT UNAUTHORISED ACCESS;
  • TO COPY OR EXPLOIT ITS CONTENT COMMERCIALLY;
  • TO INTRODUCE MALICIOUS CODE OR HARMFUL MATERIAL; OR
  • IN ANY MANNER THAT INFRINGES THE RIGHTS OF EIGHTS OR ANOTHER PARTY.


27. LIABILITY

NOTHING IN THESE TERMS & CONDITIONS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LEGALLY BE EXCLUDED OR LIMITED.

THIS INCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD OR FRAUDULENT MISREPRESENTATION, OR LIABILITY RELATING TO STATUTORY CONSUMER RIGHTS THAT CANNOT LEGALLY BE EXCLUDED.

SUBJECT TO THOSE LIMITATIONS, EIGHTS WILL NOT BE RESPONSIBLE FOR INDIRECT OR CONSEQUENTIAL LOSSES THAT WERE NOT REASONABLY FORESEEABLE WHEN THE CONTRACT WAS FORMED.

NOTHING IN THESE TERMS & CONDITIONS AFFECTS YOUR STATUTORY RIGHTS.


28. EVENTS OUTSIDE OUR CONTROL

EIGHTS WILL NOT BE RESPONSIBLE FOR DELAY OR FAILURE TO PERFORM ANY OBLIGATION WHERE SUCH DELAY OR FAILURE RESULTS FROM CIRCUMSTANCES OUTSIDE OUR REASONABLE CONTROL.

THESE CIRCUMSTANCES MAY INCLUDE, WITHOUT LIMITATION:

  • INTERNATIONAL SHIPPING DISRUPTION
  • CUSTOMS DELAYS OR BORDER RESTRICTIONS
  • CARRIER FAILURE OR LOGISTICAL INTERRUPTION
  • STRIKES OR INDUSTRIAL ACTION
  • MATERIAL SHORTAGES OR SUPPLIER DISRUPTION
  • MANUFACTURING INTERRUPTION
  • WAR, CIVIL UNREST OR GOVERNMENTAL ACTION
  • NATURAL DISASTERS
  • FIRE, FLOOD OR EXTREME WEATHER
  • PUBLIC HEALTH EMERGENCIES
  • INFRASTRUCTURE OR SYSTEM FAILURE
  • ANY OTHER EVENT BEYOND REASONABLE CONTROL

WHERE SUCH CIRCUMSTANCES OCCUR, EIGHTS WILL TAKE REASONABLE STEPS TO RESUME PERFORMANCE AS SOON AS PRACTICABLE.

ANY TIMEFRAMES AFFECTED BY SUCH EVENTS WILL BE EXTENDED ACCORDINGLY.


29. PRIVACY & DATA

ALL PERSONAL DATA PROVIDED TO EIGHTS IS HANDLED IN ACCORDANCE WITH OUR PRIVACY POLICY.

THE PRIVACY POLICY EXPLAINS:

  • WHAT DATA IS COLLECTED
  • HOW IT IS USED
  • HOW IT IS STORED
  • AND YOUR RIGHTS IN RELATION TO THAT DATA

BY USING THE WEBSITE OR PLACING AN ORDER, YOU ACKNOWLEDGE AND AGREE TO THE TERMS OF THE PRIVACY POLICY.


30. ENTIRE AGREEMENT

THESE TERMS & CONDITIONS, TOGETHER WITH THE SHIPPING POLICY, RETURNS POLICY, PRIVACY POLICY AND ANY OTHER POLICIES EXPRESSLY REFERENCED ON THE EIGHTS WEBSITE, CONSTITUTE THE ENTIRE AGREEMENT BETWEEN YOU AND EIGHTS IN RELATION TO YOUR PURCHASE AND USE OF THE WEBSITE.

NO OTHER STATEMENTS, COMMUNICATIONS OR REPRESENTATIONS SHALL FORM PART OF THIS AGREEMENT UNLESS EXPRESSLY CONFIRMED IN WRITING BY EIGHTS.


31. STATUTORY RIGHTS (MASTER OVERRIDE CLAUSE)

NOTHING IN THESE TERMS & CONDITIONS IS INTENDED TO EXCLUDE, LIMIT OR OVERRIDE ANY RIGHTS YOU MAY HAVE UNDER APPLICABLE CONSUMER PROTECTION LAW.

WHERE ANY PROVISION OF THESE TERMS & CONDITIONS CONFLICTS WITH MANDATORY STATUTORY RIGHTS, THOSE STATUTORY RIGHTS WILL PREVAIL.

THIS INCLUDES, WITHOUT LIMITATION:

  • RIGHTS RELATING TO GOODS THAT ARE FAULTY OR NOT AS DESCRIBED
  • RIGHTS RELATING TO DIGITAL OR PHYSICAL PRODUCT CONFORMITY
  • RIGHTS RELATING TO UNFAIR CONTRACT TERMS
  • ANY OTHER NON-EXCLUDABLE CONSUMER PROTECTIONS UNDER APPLICABLE LAW


32. SEVERABILITY

IF ANY PROVISION OF THESE TERMS & CONDITIONS IS FOUND TO BE UNLAWFUL, INVALID OR UNENFORCEABLE, THAT PROVISION SHALL BE MODIFIED OR REMOVED ONLY TO THE EXTENT NECESSARY.

ALL REMAINING PROVISIONS SHALL CONTINUE IN FULL FORCE AND EFFECT.


33. NO WAIVER

FAILURE BY EIGHTS TO ENFORCE ANY RIGHT OR PROVISION UNDER THESE TERMS & CONDITIONS SHALL NOT CONSTITUTE A WAIVER OF SUCH RIGHT OR PROVISION.

ANY WAIVER MUST BE EXPRESSLY CONFIRMED IN WRITING.


34. GOVERNING LAW

THESE TERMS & CONDITIONS ARE GOVERNED BY THE LAWS OF ENGLAND AND WALES.

IF YOU ARE A CONSUMER, YOU WILL ALSO BENEFIT FROM ANY MANDATORY PROTECTIONS AVAILABLE UNDER THE LAWS OF YOUR COUNTRY OF RESIDENCE.

CONTACT

FOR ALL ENQUIRIES RELATING TO ORDERS, SHIPPING, PRODUCT INFORMATION OR THESE TERMS & CONDITIONS:

INFO@SHOPEIGHTS.COM

FOR PRODUCT DISCREPANCIES OR FAULT-RELATED REQUESTS:

SUBJECT: RETURN REQUEST — [ORDER NUMBER]

PLEASE INCLUDE:

  • ORDER NUMBER
  • DESCRIPTION OF THE ISSUE
  • SUPPORTING IMAGES WHERE RELEVANT


EIGHTS

ITALIAN-MADE FOOTWEAR. CONSIDERED BY DESIGN.