Shipping policy

01. PRE-ORDER
EACH PAIR IS MADE TO ORDER.
THIS ENSURES QUALITY AND LIMITS OVERPRODUCTION.

ALLOW 8–10 WEEKS FOR PRODUCTION.
SHIPPING TIMEFRAMES ARE SEPARATE AND COMMENCE UPON DISPATCH.

ORDERS OUTSIDE OF THE UNITED KINGDOM MAY REQUIRE EXTENDED DELIVERY TIMES.
PLEASE CONSIDER THE CURRENT GLOBAL SHIPPING/ TRADING CRISIS IF DELIVERY WINDOW TIME IS LONGER. 

02. INTERNATIONAL ORDERS
EIGHTS OFFERS WORLDWIDE SHIPPING VIA UPS, DHL, AND FEDEX.
SHIPPING COSTS ARE CALCULATED AT CHECKOUT.
ALL SHIPPING COSTS ARE NON-REFUNDABLE.

03. CUSTOMS AND IMPORT TAX
LOCAL TAXES AND DUTIES MAY APPLY UPON ARRIVAL AND ARE NOT INCLUDED IN THE PRICE.
THESE CHARGES REMAIN THE RESPONSIBILITY OF THE RECIPIENT.
EIGHTS DOES NOT ASSUME LIABILITY FOR THESE COSTS.

ORDERS REFUSED DUE TO CUSTOMS CHARGES WILL NOT BE ELIGIBLE FOR REFUND.
REJECTED OR UNCLAIMED SHIPMENTS WILL NOT BE ACCEPTED BACK.

PLEASE CONSULT YOUR LOCAL CUSTOMS AUTHORITY FOR FURTHER GUIDANCE.

04. DAMAGES, DELAYED, AND LOST PACKAGES
ONCE DISPATCHED, RESPONSIBILITY TRANSFERS TO THE COURIER.
EIGHTS IS NOT LIABLE FOR PACKAGES THAT ARE DAMAGED, DELAYED, LOST, OR STOLEN IN TRANSIT.
ALL CLAIMS MUST BE RAISED DIRECTLY WITH THE SHIPPING PROVIDER.

05. DELAYS
IF DELIVERY IS DELAYED FOR ANY REASON, NOTICE WILL BE PROVIDED AT THE EARLIEST OPPORTUNITY.
A REVISED ESTIMATED DELIVERY DATE WILL BE ISSUED ACCORDINGLY.

06. DELIVERY CONDITIONS
ACCURATE SHIPPING INFORMATION MUST BE PROVIDED AT THE TIME OF PURCHASE. CONTACT US IMMEDIATELY FOR ANY CHANGES IN SHIPMENT DETAILS IF COMPLETED INCORRECTLY. 

EIGHTS IS NOT RESPONSIBLE FOR FAILED DELIVERY DUE TO INCORRECT OR INCOMPLETE ADDRESS DETAILS.

COSTS ASSOCIATED WITH REDELIVERY, RETURN, OR ADDRESS CORRECTION REMAIN THE RESPONSIBILITY OF THE CUSTOMER.